There're 3 steps to make a valid fulfillment request in Geargag:
STEP 1. PLACE ORDERS
You can choose up to 4 options to place orders in Geargag. Follow these relevant links below based on your type of business:
- Manually import order via CSV
- Sync orders from integrated stores:
- From WooCommerce
- From Shopify
- From Etsy
- Sync Orders Via API
STEP 2. REQUEST FULFILLMENT
1. Go to Geargag Admin > Orders > All Orders
2. Check order, upload additional design (if missing) & Request Fulfill
Click to choose order, press "Request Fulfill" for new uploaded/ synced orders.
Please ensure that the status should be "Vendor Fulfillment is Geargag". When the request status is Manual Fulfilled, the orders are considered as Self-fulfilled.
STEP 3. CREATE INVOICE
1. Create Fulfill Invoice
Go to Fulfillment > Requests > Choose the orders you want to fulfill, click 'Create Invoice'
2. Pay invoice
After successfully creating an invoice, your order will be moved to the Invoice list.
Click on "Invoice ID" or "View" to pay via Credit Card, Paypal, or Topup.
Orders which are paid will be moved to "In Progress" until the tracking ID is revealed.
Please contact Geargag support team at firstname.lastname@example.org if you have any questions with Geargag fulfillment.